Delivery:

• we offer complimentary shipping both in France and overseas.

• you will receive a tracking number as soon as your order has shipped.

Returns:

• all pieces, including made-to-measure items, are eligible for exchange or return.

• Customers have a 14-day return window from the date of receipt.

• items must be in their original condition, unworn or unused, and in their original packaging.

Process for Returns:

• RETURN ADDRESS IS Bourgine, 15 RUE RACINE, 75006 Paris, france.

• return shipping fees are to be paid by the customer.

• Products can also be returned or exchanged directly at our Paris store.

Refund Procedure:

• The refund process will start upon reception of the item(s).

• Refunds will be issued to the original payment method within a week.

• Customers will be notified via email once the refund has been processed.

For any queries, please reach out to bonjour@bourgine.net.